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Effective date: 12-02-2025

Updated date: 12-02-2025

 

At www.mafaldanovo.com, I am committed to protecting and respecting your privacy. This Privacy Policy explains how I collect, use, and safeguard your personal data when you visit my website, in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA).

 

1. Information I Collect

I may collect the following types of personal data when you use my website:

Personal Identification Information: Name, email address, phone number, etc.

Technical Data: IP address, browser type and version, device type, operating system, geographic location, and other technical details.

Usage Data: Information about how you use my website, including pages visited, time spent, and clicks.

Cookies and Tracking Data: I use cookies and similar technologies to improve your user experience and analyse site traffic.

 

2. How I Use Your Information

We use the collected personal data for the following purposes:

To provide and maintain my website and services,

To respond to inquiries or customer service requests,

To personalise your experience and improve the website,

To analyse website usage and trends,

To send you newsletters or promotional materials (if you have consented),

To comply with legal obligations.

 

3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds under the GDPR:

Consent: When you provide me with personal data through forms, subscriptions, or other interactions.

Contractual necessity: To fulfil my contractual obligations with you (e.g., providing services or responding to inquiries).

Legitimate interests: For operational purposes, such as improving the website or understanding user behaviour.

Legal obligations: To comply with applicable laws or respond to legal requests.

 

4. How I Share Your Information

I do not sell, trade, or rent your personal data to third parties. However, I may share your personal data with the following:

Service Providers: I may share information with trusted third-party service providers who help me manage my website, such as hosting services, analytics providers, and email marketing tools.

Legal Authorities: I may disclose personal data if required by law, for legal proceedings, or in response to lawful requests by public authorities (e.g., law enforcement).

 

5. Data Security

I take appropriate technical and organisational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is 100% secure, and I cannot guarantee absolute security.

 

6. Data Retention

I retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required by law or to resolve disputes.

 

7. Your Data Protection Rights

Under the GDPR and the DPA 2018, you have the following rights regarding your personal data:

Right of Access: You can request access to the personal data I hold about you.

Right to Rectification: You can ask me to correct any inaccurate or incomplete personal data.

Right to Erasure: You can request the deletion of your personal data, subject to certain conditions.

Right to Restriction of Processing: You can request to limit the processing of your data under certain circumstances.

Right to Data Portability: You can request a copy of your personal data in a commonly used and machine-readable format.

Right to Object: You can object to the processing of your personal data for legitimate interests or direct marketing.

Right to Withdraw Consent: If you have given consent for data processing, you can withdraw it at any time.

To exercise these rights, please contact me at info@mafaldanovo.com.

 

8. International Data Transfers

If I transfer your personal data outside the European Economic Area (EEA), I will ensure that appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

 

9. Cookies

I use cookies and similar technologies to enhance your user experience. By using my website, you consent to the use of cookies in accordance with my Cookies Policy. You can manage or disable cookies through your browser settings.

 

10. Changes to This Privacy Policy

I may update this Privacy Policy from time to time to reflect changes in my practices or legal requirements. Any changes will be posted on this page with the "Last Updated" date. I encourage you to review this Privacy Policy periodically.

 

11. Contact Me

If you have any questions or concerns about this Privacy Policy or how I handle your personal data, please contact me at:

 

Mafalda Novo – Positive Impact Coaching

E-mail: info@mafaldanovo.com

Business Address: SW London UK